Abstract
Presents a study of the development and deployment of intelligent transportation systems technology and its impact on the trucking industry. In order to understand the role of information in the trucking industry, the study objectives were to determine: how information and communication technologies are enabling the availability of data on which pertinent information is based; how this information is being used by the industry; and the opportunities and barriers to the development and deployment of effective freight mobility systems. Using data from 32 interviews focused on freight mobility systems, we analyzed the information technology management practices of firms in various segments of the trucking industry. These data suggest that the roles of information technology vary greatly between different industry segments. We identify trends, issues and opportunities for researchers and managers in both the trucking industry and in the emerging intelligent transportation systems industry.
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