Abstract
Building a strong capacity for strategic management is critical for governmental agencies in this era of results-oriented management, but considerable confusion remains about what strategic management involves and how to go about doing it. This article provides a framework for a holistic approach to strategic management in the public sector and explores innovative approaches along these lines in selected leading edge state transportation departments that are proactive in this area. Several guiding principles are distilled from their collective experience that are generalizable to other kinds of public agencies.
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