Abstract
Badalona Serveis Assistencials (BSA) is an integrated private care organisation, funded entirely by public capital. It manages the Hospital Municipal de Badalona, the Homecare Integrated Service, the Socio Health Centre El Carme, 7 Primary Care Centres and the Centre for Sexual and Reproductive Health, providing care to a total population of 419,797 inhabitants in a very populated suburban area of Barcelona (Spain). BSA has been responsible for both health and social care services in this area since 2000, when the Badalona’s City council included social care in the service provided by BSA . This has fostered a new model which puts citizens' and patients’ needs at the centre of the system.
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