Strategic group decision support systems—A guide for the unwary

Abstract

Considerable interest is currently being shown in the use of information technology to assist in improving group processes, particularly those associated with strategic planning. Three major approaches are developing to provide this support, and these are described in this article. In general, articles about Group DSS are overwhelmingly favourable to the approaches, although research findings suggest that some forms of Group DSS can have deleterious effects on the quality of meetings. These research findings are discussed.