Abstract

ABSTRACT Strategic enterprise resource planning (ERP) management as essential to business accomplishment. The objective of this study is to investigate the effect of strategic ERP management on firm success through business information advantage, and business operational effectiveness. Also, the associated roles of proactive vision, IT infrastructure, and environmental uncertainty influence strategic ERP management and are investigated through organizational learning capability as a moderator. A questionnaire was used to collect the data from 82 food businesses in Thailand. The results show that strategic ERP management significantly and positively relate to business information advantage, business operational effectiveness, and firm success. In addition, proactive vision, IT infrastructure, and environmental uncertainty significantly and positively relate to strategic ERP management. Surprisingly, there are very few studies showing a positive significant effect of organizational learning capability as the moderating effect of relationships between strategic ERP management and its antecedents. Potential discussion with the research results is effectively implemented in the study. Because the sample is only chosen from one industry such as food businesses, the generalizability may need to be confirmed. Theoretical and managerial contributions are explicitly provided. A conclusion, suggestions, and directions for future research are recommended. Keywords Strategic ERP management, Business Information Advantage, Business Operational Effectiveness, Proactive Vision, IT infrastructure, Environmental Uncertainty, Organizational Learning Capability

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