Abstract
The strategic development of an academic library website is an ongoing process. The methods available to libraries in their efforts to understand the use of their website are also changing. A pilot survey of a group of UK academic libraries provided an insight into the approaches and methods adopted by this group. The study also revealed some of the issues these libraries faced in maintaining a website capable of satisfying the needs of its users. This group of libraries demonstrated that practical measures to develop their sites are being taken. However, in some cases a library’s ability to develop its site was constrained by institutional procedures and processes. Lessons learnt from this pilot will be implemented in a national survey of UK academic libraries.
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