Strategic Collaboration ICT in the online Transportation Services in Jakarta Area

Abstract

The purpose of writing this paper is to contribute as an effort to explore the financial technology collaboration landscape used in online transportation applications that are now widely applied by a number of transport companies in Indonesia. Stability in Fintech business is the main foundation of sustainable digital transactions. Therefore this paper discusses these priorities in the issues of digitalization. Technological innovations in financial services are the result of meetings between drivers and customers. Then the customer’s preference is the respondent as “digital native” who interacts with the convenience, security, speed and cost of financial services the higher the demand. This study took 8 months with respondents who had used FinTech transactions daily in the Jakarta area. Here, use quantitative data analysis to present findings and discussions. It was found that; first, the adoption of the adoption of FinTech as a rapidly growing payment tool in economic transactions. Second, developing technology, with the presence of the internet, big data, cellular, and computing power, has become a clear driver of innovation in online transportation services. The conclusion is that the benefits of Fintech are very large in serving the community at this time for that business opportunities in this field are truly great.