Abstract
This article brings evidence-based insights to support the importance of considering contextual elements when analyzing modalities of GIS implementation within NGOs and community-based organizations. I discuss challenges and unforeseen insights of GIS implementation within an advocacy NGO that supports community claims in an informal settlement of Cape Town’s metropolitan area. Through the lens of empirical data, limitations of the GIS implementation models framework are highlighted. GIS implementation will appear to be “acupunctural” and highly strategic and will unveil the use of GIS-based solutions as relational leverage. Finally, I discuss directions for further scientific research on GIS implementation within NGOs and community-based organizations.
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