Abstract

This article considers the problem of production control and stock rationing in a make-to-stock production system with two priority customer classes and backordering. The problem is formulated as a queueing control model. With Poisson arrivals and exponential production times, we show that the optimal production control and stock-rationing policies can be characterized by a single, monotone switching curve. © 1997 John Wiley & Sons, Inc. Naval Research Logistics 44: 457–472, 1997

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