Abstract
We often consider barriers to communication in healthcare as simply down to language or poor health literacy but this is an oversimplification of what is a very complex issue. As our populations expand and we become increasingly globalised and living longer, we are encountering challenges in communication in health care that call for not just a greater understanding but a renewed receptiveness to the reality of diversity and a commitment to responding appropriately. There are so many variations on the theme of communication that we need to be continuously creative in our thinking and willing to adapt our approaches to meet patients’ needs.
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