Abstract
Function of language is to communicate in a society, especially to the persons who work in hospitality industry. The learners who major in hotel management are required to have effective English communication competence to provide good service in international hotels. However, not high percentage of students can achieve it. In order to look into the factors which influence the learners’ English communication competence, this research is to design and develop an assessment instrument (or measurement) to investigate the difficulties in learning English communication encountered by the students who
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