Abstract
This study analyzes the state of quality engineering practices being exercised in the software industry of Pakistan. Statistics have been collected and analyzed to access important aspects of quality engineering including quality policy, review mechanism, quality assurance activities and practices, quality standards and models, and quality management systems. For this purpose, an elaborated questionnaire was prepared to pertain to various aspects of quality management and more than 30 software houses and software development organizations were surveyed in Islamabad and Rawalpindi. The survey results and a description of the concluding remarks are reported in this paper.
Highlights
During the last four decades, several quality methods and standards have been developed to steer software developing companies by defining their processes in an effective manner
This study aims to explore the state of affairs of quality models, standards, and optimum practices used in the software industry of Pakistan
The main objective of this study was to analyze the state of quality engineering practices in Pakistan with focus on four aspects: organization’s quality policy, software quality assurance activities and practices, quality standards and models, and quality management system
Summary
During the last four decades, several quality methods and standards have been developed to steer software developing companies by defining their processes in an effective manner These quality models are continually evolving, which has eventually become a complicated matter for software industries. According to the statistics from the Pakistan Software Export Board (PSEB) [7] 144 out of 1500 companies in Pakistan achieved international process or product quality certifications. Out of these 144 businesses, 110 have ISO 9001 certification, 23 have CMMI certification and 11 have ISO 27001 certification. The center of focus of the research is to find answers of the following questions to achieve the above-mentioned objectives:
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