Abstract
Now that the pandemic has entered the second phase, in which countries are adapting to the crisis, governments need to determine incentives that will contribute to the sustainability of the health system and human health. Regarding this, human resources are a significant factor, which affects the sustainability of any system, and it is important to establish a relevant motivation system that will withstand the challenges that society will face in the coming period. The aim of this paper is to analyse three dimensions of state incentives (employment program, COVID-19 bonus, training opportunities) and to examine their influence on healthcare workers’ motivation and the sustainability of the health system in the Republic of Serbia. The empirical research was conducted on a sample of 207 respondents employed in the tertiary level of healthcare. Data analysis included exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modelling (SEM). The research results confirmed the existence of all three incentives and indicated that state incentive “training opportunities” has the strongest effect on the motivation of health workers and the sustainability of the healthcare system.
Highlights
The coronavirus pandemic that has affected humanity has created the strongest impact on health sectors both economically and organizationally
The research results confirm the existence of three dimensions of state incentives, where the dimension, “training opportunities", has the greatest effect on the motivation of healthcare workers and the sustainability of healthcare system
These findings are in accordance with the fact that intangible incentives have a longer-term effect on employee motivation compared to material incentives
Summary
The coronavirus pandemic that has affected humanity has created the strongest impact on health sectors both economically and organizationally. The first wave of COVID-19 pointed to many problems in the health systems across the European Union and the Western Balkans, which have struggled challenges in terms of financing and providing services, even before the pandemic broke out. This is due to weaknesses related to equipment, materials, and human resources. Universal access to healthcare services is considered as a basic need for both individuals and society and presents one of the common values and principles of EU health systems. To indicate how the health system responds to the challenges of universal access to health services, relevant statistical data on healthcare expenditures and financing can be applied [1]
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