Abstract
To standardize the duty shift in a General Adult Intensive Care Unit. Multi-method research, which used action research, descriptive study and content validation. Participants included 11 care nurses and 4 intensive care nurses. For the data collection, a semi-structured questionnaire was used, meetings with participants and validation with specialists. In this step, the modified online Delphi Technique was used. For data treatment, the Discourse of the Collective Subject (DCS) was used, descriptive analysis and Content Validity Index. Three DCS on duty change, a Standard Operating Procedure (SOP) and an information registration instrument, validated in appearance, clarity, suitability and content. The instrument assists in the transmission of information, strengthening patient safety and SOP will outline the shift, these tools can improve ICU shift, minimizing the risks of communication failure.
Highlights
METHODCommunication is a valuable tool in the health area, it is a light technology essential in the recognition and effectiveness of the professional and the user as protagonists in health coproduction[1]
World Health Organization (WHO), in partnership with The Joint Commission (TJC), has established guidelines for meeting this goal: limiting interruptions, using clear language, conducting interactive communication among stakeholders, avoiding the use of internationally nonstandard abbreviations, the possibility of using technologies and information record in tools standardized by institutions[2,3]
This study aims to standardize the nursing duty shift in a General Adult Intensive Care Units (ICU)
Summary
Communication is a valuable tool in the health area, it is a light technology essential in the recognition and effectiveness of the professional and the user as protagonists in health coproduction[1]. The nurse is part of the multidisciplinary team and has a high demand for highly complex tasks and activities, requiring continuous improvement and aptitude to develop the nursing process, formulate specific plans, make effective prescriptions and assess health status through nursing assessments[10]. In addition to these activities, the intensive care nurse performs management actions, including the elaboration of protocols, nursing routines, administration of technological resources and materials, educational activities, articulation with the multiprofessional team and interlocution with other sectors of the hospital, so this professional develop means to facilitate communicative processes[11]
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