Abstract
Examines the factors which affect staff motivation and satisfaction in small food businesses. Explores previous theories of motivation. Thirty‐eight small food processing and manufacturing companies in Scotland formed the sample. Interviews and open‐ended semi‐structured questionnaires were employed in the research. Results emphasise the importance of the management style of the owner/manager particularly when it comes to factors such as “lack of appreciation”, “poor communication” and “training”.
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