Abstract
Ethnic minorities, even if formally recognised as full citizens in their country of residence, may still encounter various forms of discriminatory treatment and exclusion, not only of a private nature, but also in governance, especially in public service delivery. This article combines a critical study of public service provision in Sri Lanka with a fieldwork-based assessment of the current position of the plantation communities in Sri Lanka. It highlights their continuing problems in accessing public services and encountering discriminatory practices by the Sri Lankan state. There is strong evidence that the previously stateless plantation communities remain subject to various forms of discrimination in public service delivery, though they are now citizens. In addition, evidence related to austerity measures in estate management creates further difficulties for the plantation communities.
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