Abstract
In the wake of crisis situations that can bring tragedy through the loss of human life, or the devastating destruction of homes or buildings, people begin to recognize the need for better processes and more advanced systems. Crisis and emergency notification systems that utilize the correct communication channels can help to quickly disseminate alerts and information both during and after a crisis. The success of these systems is closely linked to our society?s trend of producing more advanced electronic devices that allows users to stay connected and receive information faster than ever before. It is now not uncommon for people to carry numerous devices including tablets and smartphones. Not surprisingly, current emergency communication systems now utilize both SMS messages and phone calls. The most recent update to alert systems has included the adoption of a standard protocol for consistent alert message dissemination over different communication channels with the Common Alerting Protocol (CAP) [1].
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