Abstract
Information access by low literate users is a difficult task. Critical information, such as in the field of healthcare, can often mean the difference between life and death. We have developed spoken language interface prototypes aimed at low literate users, and tested them with community health workers in Pakistan. We present results showing that 1) in contrast to previous reports in the literature, well-designed speech interfaces significantly outperform touch-tone equivalents for both low-literate and literate users, and that 2) literacy significantly impacts task success for both modalities.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.