Abstract

The task of dialog management is commonly decomposed into two sequential subtasks: dialog state tracking and dialog policy learning. In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate the true dialog state from noisy observations produced by the speech recognition and the natural language understanding modules. The state tracking task is primarily meant to support a dialog policy. From a probabilistic perspective, this is achieved by maintaining a posterior distribution over hidden dialog states composed of a set of context dependent variables. Once a dialog policy is learned, it strives to select an optimal dialog act given the estimated dialog state and a defined reward function. This paper introduces a novel method of dialog state tracking based on a bilinear algebric decomposition model that provides an efficient inference schema through collective matrix factorization. We evaluate the proposed approach on the second Dialog State Tracking Challenge (DSTC-2) dataset and we show that the proposed tracker gives encouraging results compared to the state-of-the-art trackers that participated in this standard benchmark. Finally, we show that the prediction schema is computationally efficient in comparison to the previous approaches.

Highlights

  • The field of autonomous dialog systems is rapidly growing with the spread of smart mobile devices but it still faces many challenges to become the primary user interface for natural interaction through conversations

  • It has been a popular approach for statistical dialog state tracking, since it naturally fits into the Partially Observable Markov Decision Process (POMDP) models as described in Young et al (2013), which is an integrated model for dialog state tracking and dialog strategy optimization

  • A comparison to a maximum entropy (MaxEnt) proposed in Lee and Eskenazi (2013) type of discriminative model and a deep neural network (DNN) architecture proposed in Sun (2014) as reported in Sun et al (2014) is presented

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Summary

Introduction

The field of autonomous dialog systems is rapidly growing with the spread of smart mobile devices but it still faces many challenges to become the primary user interface for natural interaction through conversations. The generative approach uses a generative model of the dialog dynamic that describes how the sequence of utterances are generated by using the hidden dialog state and using Bayes’ rule to calculate the posterior distribution of the state. It has been a popular approach for statistical dialog state tracking, since it naturally fits into the Partially Observable Markov Decision Process (POMDP) models as described in Young et al (2013), which is an integrated model for dialog state tracking and dialog strategy optimization.

Transactional dialog state tracking
Generative Dialog State Tracking
Discriminative Dialog State Tracking
Spectral decomposition model for state tracking in slot-filling dialogs
Learning method
Prediction method
Experimental settings and Evaluation
Restaurant information domain
Experimental results
Related work
Conclusion
Full Text
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