Special Topic (A) Provision of a current awareness service for research staff (Guideline)

Abstract

Scenario As a recently appointed librarian at an academic institution you are asked to investigate the potential for a current awareness service (CAS) for research staff. Conscious of the need to provide an effective service – balancing cost with the needs of the researchers – you look at evidence to answer the question: ‘In a library serving the research community (Population) what are the optimal criteria for implementing a current awareness service (Intervention) from the perspective of the users and management (Outcomes)?’ This guideline is aimed at academic, special and health librarians. Introduction All researchers need to be aware of the latest peer-reviewed research. For health professionals, ‘among the many challenges physicians face, keeping our personal fund of medical knowledge up-to-date is one of the most difficult’. General physicians wishing to keep up-to-date need to read 19 articles a day, 365 days a year. To manage this problem – and ensure researchers are alerted to new research – librarians offer current awareness services. This guideline examines evidence for providing an effective service. Trends in current awareness services Current awareness services appeared in three distinct phases: Phase 1: analogue services The need for CAS to keep researchers abreast of developments in their field was recognized as early as 1978. At this time, CAS were typically limited to photocopying, distributing tables of contents and producing accession lists, bulletins, displays and newspaper clippings. Phase 2: databases and diskette services By the 1990s, CAS were more sophisticated (but more expensive), with the development of electronic commercial services, such as Current Contents on Diskette and the British Library's CASIAS product. Online database vendors (OVID, Dialog, etc.) introduced SDI services that allowed librarians to define (and store) various search profiles. These could be run when the database was updated and new ‘hits’ mailed to the researcher. Literature from this period typically compares one alerting service with another. Bandemer and Tannery compare four different alerting services, whilst Davies et al.6 attempt a more comprehensive survey of over 25 different services.