Abstract
Journal Article Special issue: Operations Management in Service Systems Get access Mohamed Zied Babai, Mohamed Zied Babai * BEM-Bordeaux Management School 680 cours de la Libération, 33405 Talence Cedex, France *Corresponding author: mohamed-zied.babai@bem.edu Search for other works by this author on: Oxford Academic Google Scholar Oualid Jouini Oualid Jouini Laboratoire Génie Industriel, Ecole Centrale Paris Grande Voie des Vignes, 92 290 Châtenay-Malabry, France Search for other works by this author on: Oxford Academic Google Scholar IMA Journal of Management Mathematics, Volume 24, Issue 2, April 2013, Pages 135–136, https://doi.org/10.1093/imaman/dpt004 Published: 01 April 2013
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