Abstract
Without exception, all countries of the OECD are experiencing exponentially increasing healthcare costs [1]. Most have agreed that technology and more specifically e-health holds the key [2]. Although many definitions exist, e-health essentially involves the application of ICTs (information communication technologies) to support and facilitate the range of healthcare functions concerned with the practice and delivery of care [3–6]. Moreover, e-health; also includes the digitising of various healthcare processes and tasks including e-billing, e-payment, e-prescription, e-radiology and e-records [6]. What becomes important then is to understand the key challenges, barriers and facilitators when designing e-health solutions so that they will indeed serve to realize a healthcare value proposition of excellence in access, quality and value and serve to ensure a better future for healthcare delivery. This, in turn, requires consideration of the key future trends that will significantly impact healthcare [2], namely:
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