Abstract
Engineers, renowned for poor communications skills, can become effective public speakers by following a rational sequence of problem solving techniques. Engineers have a head start in public speaking because they are already considered among the most credible and trustworthy professionals. They can capitalize on their advantage by learning how to present information in a clear and logical sequence, then learning how to use listening techniques to understand and answer questions from an audience. Audiences vary, and speakers must understand the different presentational styles needed for the media, political officials, professional peers and civic groups. Body language and humor also help convey a speaker’s message; used appropriately, they can diffuse or even prevent difficult situations.
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