SOWCompact: A federated process mining method for social workflows

Abstract

The exaggerated use of smartphones and growing informatization of the environment allows modeling people’s behavior as a process, namely, a social workflow, where both individual actions and interactions with other people are captured. This modelling includes actions that are part of an individual’s routine, as well as less frequent events. Although infrequent actions may provide relevant information, it is routine behaviors that characterize users. However, the extraction of this knowledge is not simple. Current process mining techniques face problems when analyzing large amounts of traces generated by many users. When very different behavioral patterns are integrated, the resulting social workflow does not clearly depict their behavior, either individually or as a group. Proposals based on frequent pattern mining aim to distinguish traces that characterize frequent behaviors from the rest. However, tools that allow grouping/filtering of users with a common behavior pattern are needed beforehand, to analyze each of these groups separately. This study presents the so-called federated process mining and an associated tool, SOWCompact, based on this concept. Its potential is validated through the case study called activities of daily living (ADL). Using federated process mining, along with current process mining techniques, more compact processes using only the social workflow’s most relevant information are obtained, while allowing (event enabling) the analysis of these social workflows.