SOSYAL MEDYANIN PAZARLAMA İLETİŞİMİNE ETKİLERİ

Abstract

Corollary to the fast-developing communication and internet technologies, social media as “new media” products are interactive communication platforms constructed by individual and institutional relations. As to promotion and public relations, they are two important elements of marketing communications mix. Especially, firms, by using social networks, conduct advertising, public relation and news activities more efficiently and increase potentials of marketing and communication in their sectors considerably. The purpose of this article is to prove theoretically what the communication channels such as Facebook, Twitter, blogs and etc., which are called as social media, are and to prove the relationships between advertising, which is an element of marketing communications through social media, and public relations. To this end, an extensive literature review based on published or online articles and books and an exploratory study are conducted.