Abstract
The growing body of research on telehealth services provides evidence of the efficacy of services and the possibility for greater accessibility of counseling services for hard-to-reach clients. However, less is known how clients think about the process of telehealth for mental health services. This study focused on two dimensions of client perception: telehealth difficulties and telehealth technology competency. This study examined the factor structure of two client-reported new measures, the Telehealth Difficulties Scale and the Telehealth Technology Competency Scale, through exploratory factor analyses. Results found that both measures had a one-factor structure with a high degree of reliability. Implications for these results are discussed, and future directions are given.
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