Abstract
The request for assistance from the Command, on the advice of the medical staff, reflected earlier education of such personnel. The ability to respond within an hour of being requested to do so was the result of constant paper exercises and the prior establishment of principles agreed by Command/Management. The importance of working to agreed standard operating procedures, and to be seen to be doing so, cannot be over-emphasised. What those struggling to cope with the aftermath of disaster need, is support. Such support is most likely to result from Teams operating within clear guidelines and simple principles. Where possible, the Team should contain members known to key individuals in the community being served. All these factors applied in the SPRINT response at Deal.
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