Abstract
This paper is concerned with the operations and methods to tackle the probabilistic linguistic multi-criteria decision making (PL-MCDM) problems where criteria are interactive. To avoid the defects of the existing operations of the probabilistic linguistic term sets (PLTSs) and make the operations easier, we redefine a family of operations for PLTSs and investigate their properties in-depth. Then, based on the probabilistic linguistic group utility measure, the probabilistic linguistic individual regret measure and the probabilistic linguistic compromise measure proposed in this paper, the probabilistic linguistic E-VIKOR method is developed. To make up for the deficiency of the above method, the improved probabilistic linguistic VIKOR method which can not only consider the distances between the alternatives and the positive ideal solution but also consider the distances between the alternatives and the negative ideal solution is developed to solve the correlative PL-MCDM problems. And then a case about the video recommender system is conducted to demonstrate the applicability and effectiveness of the proposed methods. Finally, the improved probabilistic linguistic VIKOR method is compared with the probabilistic linguistic E-VIKOR method, the general VIKOR method and the extended TOPSIS method to show its merits.
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