Solving Virus Problems by System Administrators - A TRIZ Perspective

Abstract

The computer virus is not only a problem to the end user but also a problem to everybody whoever is associated with computers, including systems administrators, corporate managers and even anti-virus manufacturers. In the previous article we discussed on how to use TRIZ for analyzing and solving virus problems of an end user. In this article we will focus on the problems faced by the systems administrators. An analysis of virus scenario finds that the same situation of virus infection creates different problems to people at different levels, such as, a computer user, a system administrator, a corporate manager and an anti-virus developer because of the differences in their visions, requirements and goals. As the problems are different for different people, the solutions are also different. Although an Ideal Final Result is “No Virus”, it is not easy to achieve that state because of some fundamental contradictions. Unless there is a revolutionary change that creates alternative jobs and goals for the virus makers as well as anti-virus makers, the best predictable future is only a “virus environment” that is “better controlled”. This article may be read in combination with other articles in this series for a better understanding.