Solving the Chief Executive Officer Selection Problem Using the Fuzzy Decision Support System

Abstract

Chief Executive Officer (CEO) selection as a subset of personnel selection asks for different characteristic compared to a selection of other personnel. The reason for this is the polymorphic nature of the CEO role. The complexity and importance of the selection problem, call for analytical methods rather than decisions based on intuition. The multi-criteria nature and the presence of both qualitative and quantitative factors make the entire selection more complex. As such, the CEO selection is a multi-criteria decision making problem decision making problem, affected by several qualitative and quantitative, often conflicting criteria which are usually uncertain. This paper proposes a CEO selection approach based on the fuzzy decision support system developed by using JAVA technology and extent analysis method. This system is applied in a real-life case study to evaluate the most suitable person for a CEO position in information and communication (ICT) company dealing with the rating of both qualitative and quantitative criteria, and testing appropriate consistency to ensure quality of selection.