Solving Consumer Psychological Problems in the Post-Epidemic Era Based on Survey Analysis and Device Modeling of Chinese and American Shopping Malls

Abstract

Since the outbreak of the COVID-19 pandemic, both the global economy and mall business have been greatly affected. How to reduce the impact of the outbreak on daily life is an important topic. However, how to help the economic recovery of shopping malls in spatial planning is a weak link in the research. Therefore, this paper takes The MIXC in China and Beverly Center in United States as examples, and uses field research, questionnaire survey, data collection and analysis to explore the impact of COVID-19 on shopping malls and consumers ' psychology at home and abroad, and to find suitable shopping mall space transformation methods during and after the epidemic. Finally, the author proposes to set up disinfection spaces and rest stations as solutions to reduce the economic impact of COVID-19 on malls. However, in this study, the number of samples and long-term research data are less, and the proposed model needs more experiments to confirm and improve.