Abstract

Formal and informal institutions exist to regulate actors providing solid waste collection services in African cities, yet collection coverage remains low. The study examines the role of institutions in enabling and/or constraining actors’ participation and collaboration in solid waste collection in Kampala City. A qualitative methodological approach is employed by conducting in-depth interviews, focused group discussions, and reviewing documents. A dilemma in waste regulation manifests. Whereas regulations favour formal actors, informal actors predominantly provide waste collection services in poor neighbourhoods. Stringent requirements for participation and discriminatory bylaws are exposed. The interplay between formal and informal actors is vibrant but not legally supported. Therefore, it is prudent for effective planning to accommodate the operations of formal and informal actors and their interface to ensure smart cities. This might encourage participation and enable actors’ collaboration, consequently reducing uncollected waste volumes and illegal waste disposal sites in the informal settlements.

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