Abstract
Potential customers usually want to know how they will benefit if they hire a usability professional, and they may want numbers to measure those benefits, or calculate a return on investment. However, many professionals become confused when customers ask them to measure the usability of a software application, software program, web site, or other software product. In order to clarify the process of measuring usability, this tutorial first offers a definition of software usability metrics, gives examples of usability metrics, and reviews reasons for usability metrics. Next, the tutorial steps through the process of deciding what metrics and methods to use as well as when, where, and how to use them.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
