Abstract
City logistics has increasing importance in relation to the sustainable development of urban transport. It is therefore very important that all processes related to the city logistics should be optimally planned in advance. Many software companies offer a variety of software tools, which can be used for optimization and planning in city logistic tasks. This article aims to define and describe the various processes that take place in city logistics and then demonstrate, how selected software tools can help in optimizing the whole process of city logistics.
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