Abstract

When it comes to university life, university services, and communication with staff, things can be difficult and complicated, especially for newly joined students. This paper provides TU-Smart Services application which focus on filling the gap between students, university services and staff with in Ta'if University (TU). Our App consists of four main features: Cody, a smart conversational chatbot agent, an interactive campus map to direct students within the campus, digital wallet to show all the university IDs, and Academic advisor communication session. Cody has been developed to ease the communication and transactions between students, university services and staff, while interactive campus map has been developed to guide students in the university campus. This project aims to increase the benefits for Taif University students and visitors to make their university services more efficient and reliable.

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