SOFTWARE QUALITY EVALUATION USING ISO/IEC 9126 ON THE ITB STIKOM BALI ONLINE ACADEMIC INFORMATION SYSTEM (SION)

Abstract

The success of the software that is built is seen based on whether or not the software works according to the ongoing business processes. One of the private universities that has used software as a tool in providing the information needed by students and other community members is ITB STIKOM Bali. The problem that occurs at ITB STIKOM Bali is that the Online Information System (SION) as application software has been implemented for a long time but its reliability has not been tested. The method used in this research is observation with a literature study flow, initial data collection, identification of evaluation needs, evaluation specifications, evaluation design, evaluation implementation and conclusions. This research uses the ISO 9126 framework and the characteristics taken are Usability and Functionality. The results obtained by the researchers were a successful evaluation of the ITB STIKOM Bali Online Academic Information System (SION) using a valid and consistent questionnaire and produced Usability results of 88.12% and Functionality results of 99.55%. These results show that the ITB STIKOM Bali Online Academic Information System (SION) can be used and functions well.