Abstract

AbstractThis chapter discusses software process improvement. It begins with a discussion of a software process, and discusses the benefits that may be gained from a software process improvement initiative. Various models that support software process improvement are discussed, and these include the Capability Maturity Model Integration (CMMI), ISO 9000, Personal Software Process (PSP) and Team Software Process (TSP).KeywordsSoftware processSoftware process improvementProcess mappingBenefits of software process improvementCMMIISO/IEC 15504 (SPICE)ISO 9000PSP and TSPRoot cause analysisSix sigma

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