Soft Skills as a Critical Success Factor in Project Management

Abstract

Project management is a field of knowledge that presented a notable development as a means of impact on organizational competitiveness. About 30 years ago, this field was considered as a series of tools that contributed in some aspects of improvement in organizations. Over time, these tools were transformed into theory and in the same way their development at the scientific level increased. Now, project management is recognized as the means through which the strategic plans in the companies are managed. Therefore, they form the bridge of business sustainability. Among the different developments that have been made in the project management is the establishment of critical success factors. The current literature offers various approaches. One of the research trends as a critical success factor that is proposed in the future is the identification and measurement of the soft skills of the project manager. This is how this chapter of the book will address the identification and analysis of soft skills.