Abstract

Purpose The purpose of this paper is to explore graduate students’ perception of how soft skills are developed at a transnational university in Vietnam, and how these soft skills contribute to their perceived employability. Design/methodology/approach This study utilized a qualitative case study method. In depth, semi-structured interviews were conducted with 24 graduate students at Vietnamese–German University. Findings Findings suggest that faculty utilized classroom-based practices to provide students the opportunity to enhance soft skills that are perceived to contribute to employability, such as skills related to independent work, interpersonal relationships and the ability to work in global contexts. In addition, interacting with international faculty played a large part in providing students the opportunity to develop their independent skills, critical thinking, communication and cultural competence. Practical implications Implications include multiple approaches, including faculty training, curriculum development and learner preparation. Institutions must consider how their curriculum contributes to the development of soft skills and how international faculty are prepared to engage meaningfully with students, particularly within specific global and political contexts. In addition, graduate students must also be prepared to engage in a classroom that promotes group work, class presentations and independent work. Originality/value This study provides insight on how a transnational institution can foster soft skills for employability in graduate students in Vietnam. Considering the growth of collaborative transnational institutions in Vietnam and Southeast Asia, findings and implications from this study provide recommendations on how to better prepare graduates for employability within a global economy.

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