Sociometry as a method for assessing the socio-psychological climate in pharmacies

Natalia Andrienko,Natalia Demchenko,Rita Sahaidak-Nikitiuk,Natalia Alеkhina

doi:10.15587/2519-4852.2019.178131

Natalia Andrienko, Natalia Demchenko + Show 2 more

Open Access

https://doi.org/10.15587/2519-4852.2019.178131

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Abstract

Aim. The aim of the study is to adapt the sociometric method of assessment of socio-psychological climate in the pharmacy due to questionnaire design, the construction of sociometric matrix and development of sociogram.Materials and methods. The study used methods of generalization, analysis and synthesis, content analysis. A sociological survey was used to determine the level of the socio-psychological climate in a pharmacy institution. The survey involved all team members who work in an institution. The study covered all regions of Ukraine. The total number of pharmacies that participated in the sociological survey is 92 pharmacies. There were 51 valid questionnaires. Some pharmacy experts chose incorrect answers - I choose everyone or with everyone. Such answers are explained by the indifference and amorphousness of the relationships within the team or by providing deliberately incorrect answers.Results. Theoretical bases of estimation of social-psychological climate are investigated. The relevance of the study of interpersonal relationships and conflict situations that have developed in the team is substantiated. The expediency of using the sociometric method for estimating the socio-psychological climate in the pharmacy institution has been proved. An algorithm for conducting a sociometric study in a pharmacy institution is proposed. A sociometric card has been developed that can be used to evaluate the socio-psychological climate of a pharmacy institution. The form of the final socio-matrix and the target sociogram are given. It is suggested to determine the magnitude of sociometric status and emotional expansiveness of pharmacy pharmacy specialists.Conclusions. The study allowed to conclude that it is advisable to use sociometric method adapted to the conditions of pharmacy to evaluate the socio-psychological climate in the pharmacy

Highlights

In modern conditions of a dynamically developing society, the shift in the pharmacy institution (PHI) of emphasis on the provision of high-quality and timely pharmaceutical assistance to visitors, the profession of “pharmacist” is classified as socially oriented
Discussion the analysis of the results allows us to conclude that in the PHI team a significant part of the pharmacy specialists are ignored and isolated, which requires the management of the institution to make certain decisions on personnel management, staff rotation and certain measures to improve the socio-psychological climate that has developed in the team in pharmacies
The expediency of using the sociometric method for estimating the socio-psychological climate prevailing in the pharmacy institution is substantiated

Summary

Introduction

In modern conditions of a dynamically developing society, the shift in the pharmacy institution (PHI) of emphasis on the provision of high-quality and timely pharmaceutical assistance to visitors, the profession of “pharmacist” is classified as socially oriented. The natural area of the bugle growth is quite widespread: throughout Europe, in the Mediterranean, Asia Minor, Central Asia, China, the Balkan Peninsula, as well as in Afghanistan and Iran, it is found in North America. It grows in meadows and shrubs, in forest glade and forest edges [1, 2]. A large number of compounds have been isolated from plants of this genus, including phytoecdysteroids, diterpenoids, triter-

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