Abstract
Smart cities are expected to address global challenges and increase the quality of life. However, due to the overemphasis on physical and technological aspects, social rights and democratic values have often been neglected in smart city projects. In this paper, we introduce the concept of ‘societal smart city’ and discuss how and why it should be prioritized in the post-pandemic era. We argue that a societal smart city is a city that integrates social rights and democratic values with technological innovations. Six major dimensions of a societal smart city are: social sustainability, citizen-centeredness, e-democracy, social justice, participatory governance, and cultural resilience. We encourage urban planners and policymakers to pay attention to these dimensions and caution against physical and technological determinism.
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