Abstract
In our previous study, we proposed socialized creation competency as an advanced media information literacy. The competency involves four pillars: socialized creation, collaborative creativity, a critical eye and building affordance. The characterisation of this competency consists of all the component processes that make up social capital in ICT society. In this study, we extracted a concrete example to explain the socialised creation and to promote the sustainable development of society. The case we investigated was one in which civic IT engineers collaborated to develop program codes for a COVID-19 website. We collected and analysed related documents and communication records on Twitter. The results provided a deeper understanding of the importance of collaboration among diverse citizens, IT engineers, corporate workers and members of public sectors. Those players worked using a new style of production regarding Civic Tech and GovTech. Their activities blurred the borders of various organisations. Online services, GitHub, and other SNS were used for both creation and opinion exchanges, and emerging heterarchical communication was interrelated. The creators accepted the engagement of any citizen to vet opinions for purposes of improving the website. Records demonstrated the substantial potential for the needs of advanced MIL competency to understand civil society and collaborative creation by the public sector and citizens.
Highlights
With the diffusion of the Internet, social media has become one of the most popular services for citizens to acquire information, communicate with people over distances, and create knowledge around the world
Various anecdotal evidence shows that social media can have a prosocial effect; the United Nations Educational, Scientific and Cultural Organization (UNESCO) proposed a concrete toolkit to disseminate media and information literacy (MIL) as a composite concept, which included competencies to use social media [6]
Ransbeeck summarised that Civic Tech and GovTech should not be seen as opposing tools and work best when used together
Summary
With the diffusion of the Internet, social media has become one of the most popular services for citizens to acquire information, communicate with people over distances, and create knowledge around the world. Civic engagement is one of the most lasting and consequential effects of social media [1], [2], especially among those who use it as a tool to reach the community. Competences to extend out into expanding social networks, to link together with groups of various talents and to engage in online civic activities that were beyond the scope of traditional boundaries have emerged. Various anecdotal evidence shows that social media can have a prosocial effect; the United Nations Educational, Scientific and Cultural Organization (UNESCO) proposed a concrete toolkit to disseminate media and information literacy (MIL) as a composite concept, which included competencies to use social media [6]
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