Abstract

The digital transformation of business models is a process which helps traditional business solutions reach new functionalities through innovative technologies. Digital transformation is now crucial to the development of the rail transport sector. The main rail market entities are railway undertakings, infrastructure managers, entities in charge of maintenance, or certification bodies. Digitalization creates new opportunities to shape the business ecosystem in the rail transport sector. The aim of the research is to identify and indicate key social perspectives related to the development of digital business models functioning in railway enterprises. Technological aspects and relational determinants related to the strong mutual cooperation required between railway undertakings and infrastructure managers have particular significance in this context. In this approach, the digitalization of processes is important. The approach also reveals a significant process of business model socialization, which is conceptualized and operationalized through the evolution of social factors based on digital transformation.

Highlights

  • The digital evolution of business models from the perspective of economy sectors hitherto regarded as traditional is currently in progress

  • Servitization affects the socialization of the business models of railway enterprises

  • In the case of the coefficient of convergence φ2 there was huge variation, because the highest value occurred in the case of Hypothesis 2 (The business models of railway enterprises increase the level of mutual integration through digital transformation)—0.75, and the lowest for Hypothesis 1 (The digital transformation of the business models of railway enterprises enables the socialization of their business models)—0.31

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Summary

Introduction

The digital evolution of business models from the perspective of economy sectors hitherto regarded as traditional is currently in progress. Processes based on transforming analog business formulas into the digitalization of entire value chains, as well as selected fragments, are taking place. This is achieved due to the fact that digitalization is favorable to phenomena such as expanding the scope of activities, increasing opportunities to create added value from services provided through the use of modern technological solutions, shortening the time of process implementation, better communication and an increased and related service recipients and stakeholders interested in their results. In the relevant literature there is an increasing amount of interest in the transformation processes of business models from traditional ones to those based on digitalization. Reis et al indicate three key areas: technological, organizational, and social [2]

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