Social network analysis in organization development studies

Abstract

This article focuses on the basic concepts, questions and the organization development oriented applications of the Social Network Analysis (SNA) method which has started to be used increasingly by different academicians and practitioners in the fields ranging from medical science to anthropology, from business management to human rights. In the application part of the research, intra-organizational networks of work-related information, advice, critical support and communication among employees in a bank branch were analyzed and mapped with Social Network Analysis method. By this way, potential fields of intervention in terms of organization development were identified and evaluated.