Social Media, Trust, and the Epistemology of Prejudice

Abstract

Ignorance of one’s privileges and prejudices is an epistemic problem. While the sources of ignorance of privilege and prejudice are increasingly understood, less clarity exists about how to remedy ignorance. In fact, the various causes of ignorance can seem so powerful, various, and mutually reinforcing that studying the epistemology of ignorance can inspire pessimism about combatting socially constructed ignorance. I argue that this pessimism is unwarranted. The testimony of members of oppressed groups can often help members of privileged groups overcome their ignorance. This paper argues that a particular type of speaker’s trust—hopeful trust—can motivate hearers to become cognizant of their privilege and prejudice. I argue that hopeful trust is a powerful way of eliciting trust-responsiveness that can be an effective mechanism for challenging privilege and prejudice. To make this case, I draw on case studies of online attempts to challenge ignorance. While the problems of testimonial injustice, defensive ignorance, and the absence of privilege-cognizant role models can be barriers to challenging ignorance, I show that acts of hopeful trust can effectively overcome these barriers. Thus, hopeful trust can be a useful tool in remedying socially constructed ignorance.