Abstract

This study aims to understand the role of social media in influencing the sustainable indigenous tourism practice. This research contributes to the scope of indigenous tourism and social media. A deductive approach is used to identify the level of the social media attributes, namely adoption, participation, interactivity and sharing. Past studies relevant to social media technology and sustainability were analysed and discussed. It is evident that the existing literature heavily supports the need for social media in tourism development. Local communities, especially the indigenous people, are urged to utilise the virtual platform to sell their tourism products. However, the unavailability of community capacity often hinders them to used social media at the desired level. Thus, a critical understanding of social media and sustainable tourism conceptualisation is highlighted to provide a holistic perspective. The construct of social media in this study shows a high level of consistency. The finding contributes to a scale development on social media and tourism from indigenous people perspectives.

Highlights

  • With many nature attractions dominating the Malaysian tourism sector, many tourism studies in Malaysia have focused on island tourism and ecotourism

  • The development of information and communication technology, which involves the usage of social media and internet tools, has brought awareness to millions of people

  • This study shows that social media in many hospitality and tourism sectors lack sufficient attention from academia (Lu et al, 2018)

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Summary

Introduction

With many nature attractions dominating the Malaysian tourism sector, many tourism studies in Malaysia have focused on island tourism and ecotourism. The development of information and communication technology, which involves the usage of social media and internet tools, has brought awareness to millions of people. This has created new chances and choices for many people to communicate. The Mah Meri refers to "forest people" who are part of the Orang Asli (the aborigines), which are residing at Carey Island, Selangor, since the mid-1800s (Isa et al, 2016; Lai, 2011) They were previously migrated to Selangor from Southern Johor in order to escape from enemies (Masron, Masami, & Ismail, 2013). It is useful to promote peripheral areas, reach more international tourists, and change a famous domestic destination in Ōkunoshima Island in Japan into an international destination (Usui, Wei, & Funck, 2018)

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