Social Media and Trust in News: An Experimental Study of the Effect of Facebook on News Story Credibility

Abstract

People increasingly turn to social media to get their daily news updates. Still, we are only beginning to understand how this development affects people’s perceptions of consumed news stories. The article reports on an experiment designed to investigate the effect the distribution of a news story in social media (Facebook) has on news message credibility. A control group was exposed to a news story on an original news website, and treatment groups were exposed to the same news story shared on Facebook. Results demonstrate that distribution via Facebook affects the credibility of the news story. The effect is strongest when politicians are intermediary-senders, and to some extent depend on the party affiliation of intermediary-sender and the social media audience. In the context of fake news, the results are reassuring: people are less trustful of news they consume through social media. However, the results also suggest that social media news sharing can contribute to the long-term decrease in trust in news.