Abstract
The amount of production data generated by social media opportunities that can be exploited by various parties, both government and private sectors to produce the information. Social media data can be used to know the behavior and public perception of the phenomenon or a particular event. To obtain and analyze social media data needed depth knowledge of Internet technology, social media, databases, data structures, information theory, data mining, machine learning, until the data and information visualization techniques. In this research, social media analysis on a particular topic and the development of prototype devices software used as a tool of social media data retrieval or retrieval of data applications. Social Media Analytics (SMA) aims to make the process of analysis and synthesis of social media data to produce information can be used by those in need. SMA process is done in three stages, namely: Capture, Understand and Present. This research is exploratorily focused on understanding the technology that became the basis of social media using various techniques exist and is already used in the study of social media analytic previously.
Highlights
Development of technology and information which very fast are allowed society to have communication directly, face to face and it has come into online communication, such as the using of online media
The capture on the process of Social Media Analytics (SMA) tends to process in collecting data of social media which relevant toward needs by using crawler tools that have been connected to the Application Programming Interface (API) of social media, such as: Facebook, Twitter, LinkedIn, YouTube, Pinterest, Google+, Tumblr, Foursquare, Internet forums, blogs and micro-blogs, Wikis, news sites, picture sharing sites, podcasts, and social bookmarking sites, etc
Capture Data Based on the research which had been conducted, it can be seen there was a prototype application of retrieval data and framework for social media analytics
Summary
Development of technology and information which very fast are allowed society to have communication directly, face to face and it has come into online communication, such as the using of online media. The uses of social media data are to produce information which can be reviewed or it tends to call Social Media Analytics (SMA) and it has been done in current days. SMA gets the challenge by providing tools and framework to collect, evaluates, analyze, conclude, and visualize data of social media[7].
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