Abstract

Purpose – The purpose of this study is to investigate how the social licence to operate (SLO) concept is currently perceived and communicated during stakeholder engagement, as an extension of corporate social responsibility (CSR). To ensure an applied exploration of SLO, this paper focused on the wind industry. Design/methodology/approach – Telephone interviews were conducted with 18 wind industry representatives responsible for stakeholder engagement in Australia. Questions focused upon understanding of consultation and SLO, perceptions of SLO in practice, and experiences regarding community engagement. Findings – SLO is broadly understood by the case study wind industry representatives as majority acceptance held by community and other stakeholders, although no common definition was expressed. This indicates that the concept has not transferred clearly or directly to the wind industry. Despite this, the benefits of seeking an SLO through consultative and ongoing communication practices were recognised a...

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