Abstract

Social-digital inclusion is a pertinent phenomenon that seeks, among other things, to ensure access and technological appropriation to individuals who are in a situation of exclusion. While research institutes have been generating valuable insights into social-digital inclusion among the general population in recent years, there remains a dearth of specific data concerning individuals with disabilities. To address this gap, this study developed a research instrument and collected data from individuals with intellectual and multiple disabilities, who represent a social group with significant e-exclusion. The research was conducted at the Association of Parents and Friends of the Exceptional in Serra Talhada. Two questionnaires were administered: one focused on household-related data and the other on specific information regarding individuals with disabilities. Fifty families participated in the first questionnaire, with twenty individuals assisted by the association completing the second. While many results align with those found in the general population, it became evident that there is a need to consider the manner in which technology is utilized—advocating for conscious and responsible use. Finally, the findings of this research can serve as a foundation for the development of institutional and public policies, as well as for further research with this population.

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